How to eliminate messages about activation problems

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Product InstalSystem 5
Type of article TIP&TRICK
Source for translation 2022-05-12


问题说明

激活问题

与无法激活许可证相关的一些问题如下:


Error during activation, error code: %s

Incorrect setting of the system clock
如果系统时钟与服务器时钟不同步,则会出现上述消息。

其它信息

通知用户软件激活当前状态的其他消息:

Program is activated
软件已成功激活并可运行。

Program is not activated
无法使用该软件。选择激活程序 按钮,并使用获得的许可证号激活软件。

Activation date of license has expired
无法使用所选许可证号激活软件。许可证到期日已过。

Activation date of educational licence has expired
无法使用所选许可证号激活软件。教育许可证的有效期已过。如果您需要使用该软件完成工作,请通过电子邮件softec@yeah.net联系我们。

Trial version has expired
无法使用所选许可证号激活软件。试用许可证的有效期已过。显示激活/订购标准版本 窗口以订购软件。

解决方案

Error during activation, error code: %s

Report the problem using the Problem report form available in the Manager, in the Help window, under the button Problem with licence or activation.

1. Problem with licence or activation


Once the Problem report form has been completed and submitted, you will be contacted by e-mail.


Incorrect setting of the system clock

It is necessary to change the date and time setting in Windows so that the date and time are automatically synchronised. To do this, enable Set the time automatically and perform the time synchronisation using the Sync now button.

2. Setting the Windows system date and time


The software activation can then be attempted again.