Problems with the application on computers with integrated graphics card

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Product InstalSystem 5
Type of article TYPICAL PROBLEMS
Source for translation GOLD Rev. 17.0


Problem description

Users working with InstalSystem 5 software on computers with one available or set as default integrated graphics card could encounter with problems related with general efficiency with program’s stability and with reduced work ergonomy.
The most common symptoms of this type of problems are:

  • Application suspension/turn off in the moment of switch the 3D view,
  • Black screen appearance in the 3D view or 2D editor.

Actual hardware requirements are placed in the article Technical specifications of InstalSystem 5 package.

Solution

Regular graphic card driver update is recommended, despite the solution given below.

Computers equipped with the integrated and not integrated graphics card

To find out which graphic cards are installed in the computer, please use the information described in Settings:

  1. Start the program, choose tab File placed in the top left corner, then please choose the Settings.
  2. On the screened setting window, please choose Screen appearance.
    1. Available graphics cards

Global inclusion of not integrated graphic card

This way turns off the auto-managing mechanism of the group installed graphic cards, could influence the set in Windows system energy management schemes and reduce the work time in laptop’s batteries.

  • Example of changes in nVidia graphic card driver.
    2. Global inclusion of not integrated graphic card

Inclusion of not integrated graphic card, only for InstalSystem 5 usage

This way turns off the auto-managing mechanism of the group installed graphic cards, could influence the set in Windows system energy management schemes and reduce the work time in laptop’s batteries.
NOTE: This way must be set every time for installed program version and for each new installed InstalSystem 5 version.

  • Example of changes in nVidia graphic card driver.
    3. Turn on the not integrated graphic card only for the InstalSystem 5 version usage

Computers equipted only with integrated graphic card

Way out for suspition/turning off application

  1. Start the program, choose tab File placed in the top left corner, then please choose the Settings.
  2. On the screened setting window, please choose Screen appearance,
  3. Choose Disable advanced hardware acceleration and/or Disable advanced presentation of transparency on 3D and confirm your changes by pressing OK.
    4. Turn on Disable advanced hardware acceleration and/or Disable advanced presentation of transparency on 3D



Way out for black screen in 3D view or 2D editor - Turning off the option Antialiasing

  1. Start the program, choose tab File placed in the top left corner, then please choose the Settings.
  2. On the screened setting window, please choose Screen appearance,
  3. Turn off the option Antialiasing for 2D view, Antialiasing for 3D view and confirm the change, by clicking OK.
    5. Turning off Antialiasing



Way out for black screen in 3D view or 2D editor - Window work mode

  1. Turning on the window work mode in InstalSystem 5 Editor.
    6. Work in window work mode